Contact StoreF16 support
Use the dedicated support bot for order, reseller, storefront and integration questions.
Order support
For an existing order, open the StoreF16 support bot and include the order number. This helps the support flow locate the correct transaction without exposing supplier-only information.
Reseller and white-label help
Resellers can ask about approval, wholesale pricing, storefront setup, product visibility, commissions and delivery status through the same support channel.
API and integration questions
If you are integrating the reseller API, include the endpoint or error category you are working with. Never send private API keys or wallet credentials in a public message.